Privacy Policy

Effective Date: October 15, 2025

This Privacy Policy explains how the Lotus Endometriosis Institute and Steven Vasilev MD, A Professional Corporation (“we,” “our,” “us”) collects, uses, and protects your information through our programs and websites, including those describing the Lotus Endometriosis Institute and Tranquility Women’s Health programs. We may update this policy from time to time. The effective date will be posted at the top of this page.

Information We Collect

- Personal Information: name, contact details, and information submitted via forms or patient portals.
- Protected Health Information (PHI): any health-related data transmitted through HIPAA-secure channels.
- Technical Data: browser type, device ID, and cookies for analytics and performance.

Use of Information

- Provide and coordinate medical and administrative services;
- Communicate with you about appointments and care;
- Improve quality of our programs and website experience;
- Comply with legal and regulatory requirements.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

HIPAA Compliance

All PHI is maintained in accordance with HIPAA. We execute Business Associate Agreements (BAAs) with vendors handling PHI. Do not send confidential health information by unencrypted email.

Third Party Services

We may use trusted service providers (e.g., hosting, analytics, email) that process information on our behalf under signed agreements consistent with HIPAA and CCPA requirements.

California Consumer Privacy Rights (CCPA/CPRA)

California residents may request access to, or deletion of, personal data. We do not sell personal information. To exercise your rights, email office@lotusendo.com.

Cookies and Analytics

Cookies are used to analyze traffic and improve performance. You can adjust settings in your browser. By using this site, you consent to our cookie policy.

Data Security

We use SSL encryption and secure servers. Despite safeguards, no system is completely secure.

Contact

Questions regarding this policy may be directed to the Privacy Officer at office@lotusendo.com